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About the Course

 

 

 

 

 

Introduction:

 

     

 

The purpose of the course will be to introduce the learners to the issues surrounding Managing a Technical Service Centre. Learners will enrol in the part-time online course for one month, which will provide a conceptual platform for learners, which helps to introduce them to the issues covered in the course. This will comprise activities, support resources, links to other useful web resources, and ongoing email engagement with online mentors and a community of their peers. Continual feedback will be provided via email, while the course environment will be designed in such a way that it is possible to monitor the progress of participants in the run up to a five day face-to-face workshop. Following the five day hands on training session, online interaction will be continued for a further two months.

Anyone who has been through this course, and who has been assessed as competent against the learning outcomes and completed all 5 activities, will be awarded with a certificate of competency that they are able to:

Understand, and have the skills and knowledge to implement the range of activities associated with establishing and maintaining an effective Technical Service Centre

The links on the left will explain how the course will work, and the principles upon which it has been designed. Reading through these texts will give you a sense of what you can expect, and what will be expected of you. Please don't hesitate to contact your mentor or course co-ordinator if you have any questions or comments.

 

 

 

 

 

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