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Activity
1
Introducing yourself
Please prepare a short
e-mail to send to the
other members of the group.
In this e-mail you should
write a couple of paragraphs
in which you state:
- Your name (if you
have a nickname that
you like people to use,
please feel free to
tell us);
- Where you live;
- Where you work, what
position you hold in
the organisation, and,
very briefly, the kind
of work you do and
- Why you are interested
in the course;
You can write this part
of the activity in the
body of your email.
Once you’ve introduced
yourself, we would like
you to complete an introductory
exercise which will enable
you to browse the course
material and become familiar
with the way in which
the course is structured
and designed.
Using the template provided,
we would like you to list
what you think are the
10 most important issues
to address when setting
up and maintaining a technical
service centre and the
services that it provides.
We suggest that you browse
through all 6 modules,
focusing most of your
attention on the module
introductions and activity
overviews.
Click here to send an
e-mail
to the group for this
activity. Attach your
saved document listing
the 10 most important
issues to your email.
When you have completed
your mail, send it to
the group.
At this time, you should
start receiving the responses
of other members of the
group. Please read through
their responses, so you
can learn more about the
other people in the group.
At any point, you can
respond to these mails
(and we would encourage
you to do so), either
by pressing the Reply
button on the e-mail or
by clicking on
this link (Share further
comments on activity one
with the group).
As these mails start
circulating, your mentor
will begin a brief discussion
via e-mail on the responses.
Please read these mails
and - most importantly
- feel free to get involved
at any time by replying
to the mails.
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