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Getting
Started
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Learning
Outcomes
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- Understanding of all
aspects involved in
setting up a technical
service centre
- Understanding of all
aspects involved in
maintaining a technical
service centre
- How to manage a technical
service centre
- What your customers
can expect from you
as a technical service
provider
- How to produce a financial
model in spreadsheet
format for your technical
service centre
- How to prepare a business
plan
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