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Getting Started

Estimated Time

How you should plan your time

We expect that this activity should take you approximately three and a half hours. We suggest you think of spending your time as follows (but remember this is only a guide):

Browsing the course and making notes 1 hour 30 minutes
Completing the ‘introducing yourself’ part of the activity 30 minutes
Completing the activity template 30 minutes
Reading other people's responses and participating in ongoing discussions 1 hour

The next four activities will explore the specifics of managing a technical service centre in detail.