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We
hope you have enjoyed
this activity and found
that it has stimulated
you to consider what information
should be incorporated
into an application form
for potential customers
and into an agreement
containing terms and conditions
of the service you offer
to customers.
It
is important that you
understand what your customers
can expect from you, and
what you can expect from
them in return.
When
you have completed this
activity, you have completed
all the necessary activities
required before attending
the workshop in Johannesburg.
You should feel free to
read through Module 4
and consult the readings
prior to attending the
course in Johannesburg
However, please do not
submit anything to your
mentor and the group until
your mentor has written
to the group requesting
when it must be sent.
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