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MODULE 4: Refurbishing and Maintaining a PC

Learning Outcomes

  1. How to check whether a PC is in working order prior to refurbishing
  2. What is required in order to refurbish a PC
  3. Recognise the technical skills needed in order to refurbish a PC
  4. How to set up a volunteer programme for a refurbishing workshop
  5. Become aware of the choice between proprietary and open source software
  6. Understanding the legal issues relating to using proprietary software
  7. Knowledge of how to install operating system software, application software and anti-virus software
  8. Become familiar with the difference between thin client and thick client solutions
  9. Knowledge of how to set up a network
  10. Knowledge of how to set up the internet
  11. Understanding of the various technologies available in order to acquire Internet connectivity
  12. Understanding of the importance of firewalls
  13. How to provide ongoing maintenance and support after delivery of the PCs to customers
  14. What is required in order to set up a helpdesk for customers
  15. Familiarity of ‘Frequently Asked Questions’